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FAQs – Rose The Candle

Our candles are crafted with premium, natural ingredients for a luxurious, clean-burning experience. We use 100% natural soy wax, toxin-free fragrance oils. Burn times vary: Small (20-25 hrs), Medium (40-45 hrs), Large (60+ hrs). Trim wicks, burn evenly, and avoid drafts for best results.

 

Returns accepted within 10 days for unused and unopened items ONLY. Orders ship in 2-3 business days. Questions? Email support@rosethecandle.com.

What ingredients do you use in your candles?

We take pride in using only the best natural and non-toxic ingredients:

  • 100% natural soy wax for a cleaner, longer burn.

  • Premium fragrance oils that are free from harmful chemicals.

  • Cotton wicks that ensure an even, soot-free flame.

  • Our candles are paraben-free, phthalate-free, and toxin-free, making them safe for both you and the environment.

 
How long do your candles burn?
  • The burn time of each candle depends on its size:

  • Small (4 oz): Approximately 20-25 hours

  • Medium (8 oz): Approximately 40-45 hours

  • Large (12 oz): Approximately 60+ hours

  • To maximize burn time, always follow proper candle care instructions.

 How do I care for my candle?

To get the most out of your candle and ensure a clean, even burn, follow these simple care tips:

  • Trim the wick to 1/4 inch before each use to prevent excess soot and uneven burning.

  • Allow the wax to melt evenly across the surface before extinguishing to avoid tunneling.

  • Do not burn for more than 4 hours at a time to extend the candle’s lifespan and maintain fragrance quality.

  • Keep away from drafts, pets, and flammable objects to ensure safe usage.

  • By following these steps, you’ll enjoy a longer-lasting, beautifully scented candle.

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Monday - Friday: 9am - 5pm  / support@rosethecandle.com

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