
FAQs – Rose The Candle
Our candles are crafted with premium, natural ingredients for a luxurious, clean-burning experience. We use 100% natural soy wax, toxin-free fragrance oils. Burn times vary: Small (20-25 hrs), Medium (40-45 hrs), Large (60+ hrs). Trim wicks, burn evenly, and avoid drafts for best results.
Returns accepted within 10 days for unused and unopened items ONLY. Orders ship in 2-3 business days. Questions? Email support@rosethecandle.com.
What ingredients do you use in your candles?
We take pride in using only the best natural and non-toxic ingredients:
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100% natural soy wax for a cleaner, longer burn.
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Premium fragrance oils that are free from harmful chemicals.
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Cotton wicks that ensure an even, soot-free flame.
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Our candles are paraben-free, phthalate-free, and toxin-free, making them safe for both you and the environment.
How long do your candles burn?
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The burn time of each candle depends on its size:
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Small (4 oz): Approximately 20-25 hours
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Medium (8 oz): Approximately 40-45 hours
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Large (12 oz): Approximately 60+ hours
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To maximize burn time, always follow proper candle care instructions.
How do I care for my candle?
To get the most out of your candle and ensure a clean, even burn, follow these simple care tips:
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Trim the wick to 1/4 inch before each use to prevent excess soot and uneven burning.
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Allow the wax to melt evenly across the surface before extinguishing to avoid tunneling.
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Do not burn for more than 4 hours at a time to extend the candle’s lifespan and maintain fragrance quality.
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Keep away from drafts, pets, and flammable objects to ensure safe usage.
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By following these steps, you’ll enjoy a longer-lasting, beautifully scented candle.